Guides · Fees compared
Seller App Fees on the ONDC Network: Real Numbers 2026
Updated: August 2026 · 11 min read
✅ Sidha jawab: Seller app fees on the ONDC Network run from 1% of the order value up to “5% onwards”, and monthly plans run from ₹0 to ₹22,499. Most providers publish nothing at all — you have to ask. The lowest published percentage today is 1% (Vikra); the lowest published monthly is ₹0, which several providers offer, us included. Kaarobari charges 2% on delivered orders and no monthly fee.
Checked 20 August 2026, from each provider’s own public pricing page. Every figure below has a source link and a check date. Where a provider does not publish a number, this page says “Not published” — we did not estimate, and we did not carry over an old figure.
The fee table
This is the whole point of the page, so it goes first.
📊 Seller app fees on the ONDC Network — side by side
| Provider | Monthly fee | Fee per order | What the fee covers | Source |
|---|---|---|---|---|
| Vikra (by Zoho) | ₹0 — “Free onboarding” | 1% of the total transaction amount per order, plus 18% GST on the fee | Seller app fee only. Buyer app fee and logistics are charged separately | vikra.com — seller pricing checked 20 Aug 2026 |
| Kaarobari (us) | ₹0 | 2% on delivered orders, plus 18% GST on the fee | Seller app fee only. Buyer app fee and logistics are separate — full breakdown further down this page | kaarobari.com/en/pricing checked 20 Aug 2026 |
| Mystore — seller page | ₹0 setup, ₹0 monthly, ₹0 listing per SKU | “Flat 2–5% commission, by category” | Stated as “no hidden cuts on shipping, no ‘fulfillment fee’, no ad-tax”. Payouts weekly | seller.mystore.in checked 20 Aug 2026 |
| Mystore — plans page | Freemium ₹0 · Basic ₹1,499 · Business ₹5,625 · Enterprise ₹22,499 | Basic 2% · Business 1% · Enterprise 1% · Freemium not stated | Plan includes integrations and support. ONDC transaction fee shown as “Refer Chart” | mystore.in — pricing checked 20 Aug 2026 |
| Fynd | Not published. “Zero setup charges” | 3% commission rate | Not itemised. Courier partner charges are the seller’s | fynd.com — ONDC seller solution page checked 20 Aug 2026 |
| Kiko Live | Not published | “5% onwards plus applicable taxes” on ONDC orders | Stated to include payment gateway fees and buyer app commission. Settlements three times a week | kiko.live — FAQ checked 20 Aug 2026 |
| uEngage | Not published. “Zero onboarding charges” | Not published (“lowest commission”, no figure) | — | uengage.io/ondc checked 20 Aug 2026 |
| Shiprocket | Not published. “No upfront cost for integration (limited period offer)” | Not published — “a nominal conversion fee and courier charges”, quoted by a representative | — | sell.shiprocket.in checked 20 Aug 2026 |
Two things to read carefully in that table.
First, the two Mystore rows are two different pages on Mystore’s own site, and they do not say the same thing. The seller-facing page says ₹0 monthly and 2–5% by category. The plans page lists four paid tiers with their own transaction percentages. We have shown both, with both links, rather than pick the one that suits an argument. Ask them which one applies to your account.
Second, a percentage is only comparable when you know what it covers. Kiko Live’s 5%-onwards is stated to include the payment gateway fee and the buyer app’s commission. Vikra’s 1% and our 2% do not include the buyer app fee. So 1% and 5% are not one-to-one comparisons — they are prices for different bundles. The next section unpacks that.
Why is this table so short?
Because most providers do not publish a number.
Of the eight rows above, three publish no per-order figure at all — uEngage, Shiprocket, and Mystore’s Freemium tier. They publish adjectives instead: “lowest commission”, “nominal conversion fee”, “zero onboarding charges”. Those may all be true. They are just not numbers you can put in a spreadsheet before you sign up.
This is not unique to the ONDC Network — it is how most B2B software in India is sold. But for a kirana owner deciding whether ₹200 of margin on a ₹1,000 order survives, “nominal” is not an answer.
“Not published” is not the same as “free”. If a provider has not put a percentage on its website, get it in writing on email or WhatsApp before you list your first product. Ask for it as one sentence: “What percentage of the order value do you deduct, and does that include the buyer app fee?” Keep the reply.
What actually gets deducted from a sale on the ONDC Network?
Sellers new to the network usually think there is one fee. There are three layers, and they go to three different companies.
📊 The three layers on a ₹1,000 order
Layer 1 — Buyer app fee
goes to the app the customer used (Paytm, Magicpin, Pincode…)
Layer 2 — Seller app fee
goes to your seller app — this is the number in the table above
Layer 3 — Delivery
goes to the logistics partner, or ₹0 if you deliver yourself
Layer 1 — the buyer app fee (also called the buyer finder fee). The ONDC Network is open. A customer can find your product on Paytm, on Magicpin, on Pincode, on Mystore’s buyer app, and on dozens of others. Whichever app made the sale charges a finder fee. That fee is set in the commercial arrangement between the buyer app and the seller app — it is not the same everywhere, and it can change.
Layer 2 — the seller app fee. This is what your seller app charges for listing you on the network, keeping your catalogue live, handling the order protocol, and settling your money. Every number in the big table is this layer.
Layer 3 — delivery. If you deliver yourself, this is zero. If the network arranges a delivery partner, the delivery charge applies — and it is normally recovered from the buyer at checkout, not from your margin. Confirm this with your seller app, because it varies.
On top of layers 1 and 2, 18% GST applies to the commission itself — a commission is a service, and services carry GST. Vikra states this explicitly on its pricing page. It applies to every provider, ours included, because it is set by GST notification, not by the company.
What does a ₹1,000 order really pay you?
Here is our own arithmetic, end to end, with nothing removed. These are the exact rates our settlement code applies — you can see the same breakdown on your own order screen after you go live.
📊 ₹1,000 order → ₹935 in the bank
| Line | Rate | On a ₹1,000 order |
|---|---|---|
| Order value the buyer paid | — | ₹1,000.00 |
| Buyer app finder fee (kept by the buyer app) | 3% | −₹30.00 |
| GST on the buyer app fee | 18% of ₹30 | −₹5.40 |
| Kaarobari seller app fee | 2% | −₹20.00 |
| GST on our fee | 18% of ₹20 | −₹3.60 |
| TCS under GST §52 | 0.5% | −₹5.00 |
| TDS under Income-tax §194-O | 0.1% | −₹1.00 |
| Money into your bank account | ₹935.00 | |
| Of which comes back to you at tax time (TCS + TDS) | ₹6.00 | |
| True cost of the sale | ₹59.00 (5.9%) |
Rows shaded amber are TCS and TDS — statutory deductions that come back to you, not a platform fee.
Read the last three rows slowly, because this is where sellers get a shock later if nobody told them.
₹935 lands in your bank. Not ₹980. Our page says “2% — you keep ₹980” and that is true about our fee, but it is not the whole chain. The buyer app’s 3% and the GST on both commissions are real money leaving the order.
₹6 of that is not lost. TCS (₹5) is deposited against your GSTIN and you claim it in your GST return. TDS (₹1) is deposited against your PAN and you adjust it in your income-tax return. So the actual cost of selling that order is ₹59, of which ₹23.60 is ours and ₹35.40 is the buyer app’s.
We publish our 3% buyer-app finder fee, quoted identically to every buyer app, on our differential-treatment disclosures page — that is an ONDC Network Policy requirement, and it is worth checking whether the provider you are considering publishes theirs too.
📊 The same chain on a seller’s order screen
Every seller sees this per order, not as a monthly summary.
Where those rates come from: every line in that table is what our settlement code actually applies to a delivered order — the 2% success fee, 18% GST on it, TCS 0.5%, TDS 0.1% — not a price list we hope to charge one day. The same breakdown appears on the seller’s own order screen, per order, and the two cannot disagree because they are computed by the same code. If you want the timing side of it — when each of those rupees reaches the bank — that is covered in when ONDC sellers actually get paid.
Which Seller App in the ONDC Network is cheapest?
On published numbers alone, Vikra’s 1% is the lowest per-order fee anyone has put on their website, and it comes with ₹0 onboarding. That is simply what the sources say, and we are not going to pretend otherwise on our own comparison page.
But “cheapest” depends on your monthly sales, because a monthly plan and a percentage behave completely differently.
📊 Monthly fee paid vs monthly sales on the network
Here is the break-even, using Mystore’s published plan prices against a ₹0-monthly, 2% structure:
| Compared with ₹0/month + 2% | You must be selling this much per month before the plan costs less |
|---|---|
| ₹1,499/month + 2% (Basic) | Never on the fee line alone — the percentage is the same, so the monthly fee is always extra |
| ₹5,625/month + 1% (Business) | About ₹5,62,500 per month |
| ₹22,499/month + 1% (Enterprise) | About ₹22,49,900 per month |
Two honest caveats on that table:
- Those plans are not only a fee — they bundle software. Storefront tools, integrations, support tiers. If you need that software anyway, the monthly fee is buying you something. Compare features, not just the crossing point.
- The maths ignores GST on the monthly fee. ₹1,499 plus 18% GST is really about ₹1,770 leaving your account. That pushes the break-even further out, not nearer.
For a kirana shop doing ₹40,000–₹1,00,000 a month on the network, none of the paid tiers pay for themselves on fees alone. That is not a criticism of anyone’s pricing — a ₹22,499 tier is built for a franchise network with a thousand SKUs, not for a Dhule grocery shop. It is a criticism of choosing a plan without doing the multiplication.
TCS and TDS are not a seller app fee
This confuses almost every first-time seller, so it is worth its own section.
TCS 0.5% and TDS 0.1% are statutory, identical on every platform, and refundable to you. No seller app can waive them, discount them, or “include” them. Any platform charging you a different rate is applying a different rule — ask which one.
- TCS — 0.5% of the order value, collected under section 52 of the GST Act. Rate set by Notification 15/2024-Central Tax, effective 10 July 2024, when it was reduced from 1% to 0.5%. It is deposited against your GSTIN and you claim it in your GST return.
- TDS — 0.1% of the order value, under section 194-O of the Income-tax Act, effective 1 October 2024. Deposited against your PAN; you adjust it in your income-tax return. If your PAN is inoperative, the rate jumps to 5% — which is a very good reason to check your PAN–Aadhaar linking before you start.
Both are legally the marketplace’s job to deduct, not yours. If a fee page mentions TCS at a different percentage than 0.5%, it is worth asking whether the page has been updated since July 2024 — not because anyone is being dishonest, but because tax rates change and website copy does not always follow.
If you do not have a GSTIN at all, you can still sell — that path runs through a GST enrolment number, and it is explained in selling online without GST.
Five questions to ask any provider before you list a product
Print this. Ask all five. Keep the answers on WhatsApp or email.
The base matters as much as the rate.
This single question changes a 1% quote into a 4% one, or does not. Kiko Live answers it on their FAQ; most do not answer it anywhere.
Vikra’s 1% is described on its own page as an introductory rate. Introductory rates are normal; not knowing one is introductory is the problem.
Mystore publishes weekly payouts. Kiko Live publishes three times a week. Many publish nothing.
Ask before you need the answer.
How Kaarobari charges, stated plainly
Same plainness as every other row, including the parts that cost you money.
What we charge: 2% of the order value, only on delivered orders. Cancelled or fully refunded orders carry no fee. GST at 18% applies on that 2%, as it does on any commission.
What we do not charge: no monthly fee, no listing fee per SKU, no setup or onboarding fee, no charge for catalogue photos, no fee for adding more products, no fee for support.
What is not ours but still leaves the order: the buyer app’s finder fee — we quote 3% identically to every buyer app on the network, published on our disclosures page — plus GST on it. And statutory TCS and TDS, which come back to you.
What we are still doing by hand: payouts are reviewed and released manually right now. That means a human at our end checks each settlement before the money moves. It also means we are not yet on an automated same-day cycle. We would rather write that down than let you discover it in week three.
What we do not promise here: we are not going to claim we are faster, more reliable, or better supported than anyone in the table above, because we cannot evidence it on a public page. What we can evidence is the fee, and it is above.
Full detail, including the tiers as your catalogue grows, is on our pricing page. If you are earlier than that — still deciding whether to join the network at all — start with how to sell on the ONDC Network.
Does the ONDC Network itself take a commission?
No — ONDC does not charge sellers a commission, and there is no percentage taken by the network itself. ONDC is a not-for-profit network; the money you see deducted goes to the buyer app, the seller app, and the logistics partner.
There has been public discussion since December 2024 of a small flat network fee (reported as ₹1.50 per successful transaction above ₹250) payable by network participants — that is, seller apps — not by sellers. As of 20 August 2026, ondc.org does not publish a live figure or a confirmed start date for it, and its introduction has been deferred more than once in press reporting. We are not passing any such charge to sellers, and if that ever changes we will publish it here before it takes effect.
Myth“ONDC takes a cut of every sale.”
FactONDC runs the rails. The apps on either end of the transaction charge for their service. That is why the fee you pay depends entirely on which seller app and which buyer app the order travelled through.
Frequently asked questions
Sabse sasta kaun hai — who is actually cheapest?+−
Fair question, and the honest answer is: on published per-order percentages, Vikra's 1% is the lowest figure anyone has put on a public page as of 20 August 2026. Ours is 2%. But three of the eight providers here publish no number at all, so “cheapest” cannot be settled from public information alone. Run the five questions above on any two providers and you will have a real answer in a day.
Ye 2% ke alawa koi chhupa hua charge to nahi?+−
Sahi sawaal hai — this is the fear that keeps most shopkeepers off the internet, and it is a reasonable fear. Our answer is a number, not a promise: on a ₹1,000 delivered order, ₹935 reaches your bank, ₹6 of the deduction comes back to you at tax time, and the true cost is ₹59 — ₹23.60 of it ours, ₹35.40 the buyer app's. That full chain is printed above and on every order screen in your dashboard. If you ever see a deduction that is not one of those lines, message us and we will explain it or reverse it.
Agar order cancel ho jaye to bhi fees katega?+−
No. Our 2% applies only to delivered orders. ONDC Network rules also do not permit a participant to levy commission on a fully refunded order. If an order is cancelled or returned in full, the fee does not apply.
Monthly plan lena chahiye ya percentage wala?+−
Do the multiplication before you decide. A ₹5,625/month plan with a 1% fee only beats a ₹0/month 2% fee once you are selling roughly ₹5.6 lakh a month on the network. Below that, a percentage-only structure costs less on fees — though a paid plan may still be worth it if you need the software it bundles.
Account band karna ho to?+−
No contract, no lock-in, no exit fee. One message and the account is closed. Your catalogue is yours; pending settlements are released as normal.
Bina GST ke fees alag hoti hai kya?+−
No — the fee percentage is the same whether you have a GSTIN or a GST enrolment number. What changes is the tax treatment on your side, not our rate.
Stuck on any document? Our team gets it done on a call — no charge
We have a dedicated team that guides you step-by-step on a call and gets every document made — Udyam, GST enrolment, FSSAI, all of it. And not just documents: from signup to your shop going live on the ONDC Network to your first delivered order — support at every step, completely free. No fees, no agent costs.
Mon–Sat, 10am–7pm. Hindi and English both work.
Sources, and when each was checked
Every figure on this page was read on the provider’s own public page on 20 August 2026. No figure was carried over from memory, an old note, or a third-party blog.
- Vikra pricing — www.vikra.com/en-in/seller/pricing/ · checked 20 Aug 2026
- Mystore seller page — seller.mystore.in/en/ · checked 20 Aug 2026
- Mystore plans page — www.mystore.in/en/page/pricing · checked 20 Aug 2026
- Fynd — ONDC seller solution page — www.fynd.com/solutions/ondc-seller-app · checked 20 Aug 2026
- Kiko Live FAQ — kiko.live/?post_type=faq · checked 20 Aug 2026
- uEngage — www.uengage.io/ondc · checked 20 Aug 2026
- Shiprocket ONDC channel — sell.shiprocket.in/ · checked 20 Aug 2026
- ONDC Network Policy — resources.ondc.org/ondc-network-policy · checked 20 Aug 2026
- ONDC seller information — www.ondc.org/sellers/ · checked 20 Aug 2026
- Kaarobari pricing — kaarobari.com/en/pricing · and our published disclosures · checked 20 Aug 2026
- TCS rate — Notification 15/2024-Central Tax (0.5%, effective 10 July 2024), gst.gov.in
- TDS rate — section 194-O, Income-tax Act (0.1%, effective 1 October 2024), incometax.gov.in
Prices change. If you find a figure here that no longer matches a provider’s page, tell us and we will re-check and correct it — and change the date only when we have actually re-read every source.
On fake sites: search results for “ONDC registration” surface paid agents who will charge you thousands of rupees to “register you on ONDC”. No seller app in the table above charges an onboarding fee, and ONDC itself does not run a paid registration desk. Register directly with a provider.

