Guides · ONDC Delivery
Who Delivers ONDC Orders? The Official List (Aug 2026)
Updated: 16 August 2026 · 9 min read
✅ Seedha jawab: When you sell on the ONDC Network, delivery happens in one of two ways. Either your seller app arranges a delivery company from the network for you, or you deliver the order yourself — your own staff, or any local courier you already trust. As of 16 August 2026, ONDC’s official website lists 66 logistics companies live on the delivery side of the network, including Delhivery, DTDC, India Post, eKart, Xpressbees, and Porter. You never need to sign a courier contract yourself.
The most common question we hear from shopkeepers is not about fees or documents. It is this: “Order aa gaya, phir deliver kaun karega?”
Sahi sawaal hai. A shop has a counter, not a fleet of bikes. This guide answers it with facts from ONDC’s own website — fetched on 16 August 2026 — so you can check every claim yourself.
How does delivery work when you sell on the ONDC Network?
ONDC is not one company doing everything. Its network policy describes an unbundled model: separate companies handle separate jobs — one app brings the buyer, another app (like Kaarobari) brings the seller, and logistics companies handle “fulfillment and logistics” (ONDC Network Policy, resources.ondc.org).
For you as a seller, that turns into two simple paths:
Path 1 — Network delivery. Your seller app connects to logistics companies that are live on the network. When an order comes, the app books a delivery partner for that order. The rider picks up from your shop. Tracking updates flow to the buyer automatically.
Path 2 — Self delivery. You deliver the order yourself. Your own delivery boy, your cousin on a bike, or any courier service you already use for your shop. You update the order status in the app — packed, out for delivery, delivered — and the buyer sees each step.
📊 The two delivery paths
Network delivery
Self delivery
Buyer sees tracking in both paths.
Both paths are equal on the network. A papad seller delivering within 5 km of her shop and a garment seller shipping across India are both proper ONDC sellers.
On Kaarobari, this is exactly the choice you see in Delivery Setup: self delivery (you arrange it) or on-network delivery partner (the network books the rider). Hum delivery arrange karne ka option dete hain, ya aap khud karein — aapki dukaan, aapka tareeka.
ONDC logistics providers list — who is officially on it today?
Do not take anyone’s word for this — including ours. ONDC publishes its participant directory at ondc.org/network-participants. We pulled the “Live on the Network” list from that page on 16 August 2026. Here is what it showed that day:
- 87 participants in the logistics category in total
- 66 of them on the delivery side — companies that carry the parcel
- 22 on the booking side — apps that book couriers for sellers (Shiprocket appears here; one company appears on both sides)
Some names you will recognise from the delivery side, exactly as listed:
| Delivery company (as listed on ondc.org) | Coverage shown on the list |
|---|---|
| Delhivery | Pan India |
| DTDC | Pan India |
| India Post / Department of Posts | Intercity / Pan India |
| eKart | Pan India |
| Xpressbees | Pan India |
| Ecom Express | (coverage not stated) |
| Loadshare | 20+ cities, all metros |
| Porter | ~21 cities |
| Shadowfax | 6 cities (incl. Bengaluru, Delhi NCR, Mumbai) |
| Dunzo | 9 cities |
| Shipyaari | Pan India |
| TCI Express | Pan India |
| Uber | Pan India (B2C logistics) |
| Zypp Electric | Bangalore |
Source: “Live on the Network” list, ondc.org/network-participants, fetched 16 August 2026. Coverage text is exactly what the list shows — check the live page for today’s version.
Beyond these, the list carries 50+ smaller and hyperlocal delivery companies — electric-bike fleets, city-level rider networks, medicine-delivery specialists. Blue Dart appears on ONDC’s separate “Advance Stage of Development” list, meaning it is building its connection but is not shown as live yet.
Two honest notes so this stays factual:
- ONDC’s page itself says: “The list provided here is for information purposes only. ONDC does not endorse any of the participants listed.” The same applies to us — these are ONDC’s listed participants, not Kaarobari’s partners. We are not claiming any tie-up with any name above.
- Being on the list does not mean every company serves every pincode for every order. Which delivery partner actually picks up your parcel depends on your city, the product category, and which partners your seller app is connected to. The list tells you the network’s delivery layer is real and growing — not that all 66 will queue outside your shop.
See it with your own eyes: open ondc.org/network-participants and filter the directory by “Logistics”. The participant cards you count there are the live list — no login needed.
“ONDC par delivery hoti hi nahi” — myth vs fact
You may have heard confident statements in seller WhatsApp groups. Here is what ONDC’s own website shows against each one, as of 16 August 2026:
✗ Myth 1: “ONDC has no real delivery companies.”
✓ Fact: The official list shows 66 delivery-side logistics participants live on the network, including national names like Delhivery, DTDC, India Post, and eKart. The delivery layer exists and it is public — anyone can open the page at ondc.org/network-participants and count.
✗ Myth 2: “You must sign your own courier contract before selling.”
✓ Fact: No. That is the whole point of the unbundled model. The seller app side handles logistics connections. And if you prefer, self delivery is a fully supported path — no contract with anyone.
✗ Myth 3: “Self delivery is jugaad — buyers will not trust it.”
✓ Fact: Self delivery is a standard fulfilment mode on the network, not a shortcut. The buyer sees the same order states — packed, out for delivery, delivered — whoever carries the parcel. For hyperlocal orders it is often faster than a booked courier, because your delivery boy leaves in minutes.
Lists change as companies join. So the best habit is simple: check the official list yourself at ondc.org/network-participants — filter by “Logistics” — instead of trusting a forwarded message. This article states what the page showed on 16 August 2026; the live page always wins.
What does this mean for your shop?
Here is the practical picture, from our own floor. Every order our sellers have fulfilled so far went out in self-delivery mode — no courier involved at any step. A kirana or fresh-produce shop serving its own area does not wait for any courier: the order comes in, the shop’s own person delivers it, the status updates go to the buyer, payment settles. Delivery was never the blocker people fear it is.
What you control as a seller on Kaarobari:
- Delivery radius. You set how far you deliver — 3 km, 5 km, 10 km. Buyers outside your radius simply cannot place an order, so no awkward far-away order ever lands on you.
- Delivery charge. Free delivery within a distance you choose, a charge beyond it, or free for all — your setting.
- Delivery speed. Immediate (under 60 minutes), same day, next day, or standard — you declare what you can actually do, and buyer apps show it honestly.
- Who delivers. Self delivery today; switch to an on-network delivery partner from the app when the network’s coverage fits your area. Nothing to renegotiate.
On your Kaarobari dashboard → Delivery Setup
Self delivery
you arrange it
On-network partner
the network books the rider
Plus: delivery radius · free-delivery distance · delivery charge · delivery speed
And the money rule stays the same either way: no monthly fee, no listing fee — 2% only on delivered orders. Delivery mode does not change what you pay us. See the full break-up on our pricing page.
Start local. A 5-km radius around your shop, self delivery, ten orders a week — that is a real online business, running on the same network the big names have joined. Widen the radius when you are ready. New to the network? The full path is in our pillar guide: How to sell on the ONDC Network, and the paperwork list is on seller documents.
Aapke sawaal (FAQ)
Mere paas delivery boy nahi hai. Kya main phir bhi online bech sakta hoon?+−
Sahi sawaal hai — most first-time sellers start here. Yes. Keep your radius small (even 2-3 km) and deliver yourself on a cycle or bike, or hand parcels to any local courier you already know. Every order our sellers have fulfilled so far ran on self delivery. When on-network delivery partners cover your area, you can switch from the app — no contract, no deposit.
Door ka order aa gaya to main kaise bhejunga?+−
It cannot happen by accident. You set a maximum delivery distance in your settings, and buyers outside that radius cannot order from your shop at all. Ek number daaliye — 5 km — aur tension khatam.
Kya delivery ka paisa buyer se le sakte hain?+−
Yes. You choose: free delivery within a set distance, a delivery charge beyond it, or one flat rule for all orders. The charge shows to the buyer before they pay, so there is never a dispute at the door.
Kya mujhe Delhivery ya DTDC se khud baat karni padegi?+−
No. Network delivery connections are handled on the platform side — that is how the ONDC Network is designed. Your only decisions are your radius, your charge, and whether you deliver yourself. And if you ever want to verify who is on the network, the official list is public: ondc.org/network-participants.
Stuck on any document? Our team gets it done on a call — no charge
We have a dedicated team that guides you step-by-step on a call and gets every document made — Udyam, GST enrolment, FSSAI, all of it. And not just documents: from signup to your shop going live on the ONDC Network to your first delivered order — support at every step, completely free. No fees, no agent costs.
Mon–Sat, 10am–7pm. Hindi and English both work.
Read next
Sources (all fetched 16 August 2026)
- ONDC Network Participants — official directory (“Live on the Network” list; logistics category)
- ONDC Network Policy — resources.ondc.org (the unbundled roles model)
- ONDC Open Data — logistics (ONDC’s own on-network logistics order data)
- Kaarobari production systems: self-delivery is the fulfilment mode in use across our sellers (internal, as of August 2026)
Written by Tejas Ahirrao, founder of Kaarobari (NEXSOL INFOTECH PVT LTD, Dhule, Maharashtra) — a Seller App in the ONDC Network. We publish what we can verify, with dates.